k8xx Privacy Policy
Your personal information is very important to us. This policy clearly describes how we collect, use, and protect your data.
This privacy policy applies to users of the k8xx platform. By creating an account or using the platform, you are considered to have accepted the terms of this policy. This policy may be updated at any time as we improve our services — we will notify you of any changes in a timely manner.
1. Data Collection
1A Information Provided Directly
When you create an account on k8xx or use any service on the platform, we may collect the following information from you:
- Full name and date of birth
- Mobile number and email address
- National ID card or passport details for identity verification
- Payment information required for financial transactions (such as bKash, Nagad, Rocket, Upay, and bank account details)
- Any information provided when contacting customer support
1B Automatically Collected Information
When you use the k8xx website or app, certain information is collected automatically:
- IP address and device type
- Browser type and operating system
- Time and date of access to the platform
- List of pages visited and navigation path
- Gaming activity and transaction history
2. Data Use
2A For the Purpose of Providing Services
k8xx uses the information collected from you for the following purposes:
- To create and manage your account and verify your identity
- To process deposit and withdrawal transactions
- To provide bonuses and promotional offers
- To resolve your issues through the customer support team
- To ensure platform security and prevent fraud
2B For the Purpose of Communication and Providing Information
With your consent, we may contact you to inform you about new games, promotions, or platform updates. You can opt out of these communications at any time.
2C For the Purpose of Meeting Legal Obligations
k8xx may use your information to comply with applicable laws and regulations relating to prevention of financial irregularities, anti-money laundering, and ensuring responsible gaming.
3. Data Storage & Security
3A Secure Storage
k8xx stores your personal information on secure servers. We use SSL encryption technology, which encrypts all data transmitted from your browser to our servers. This prevents any unauthorized third-party access to this information.
3B Data Retention Period
We will retain your information for as long as your account remains active and for as long as required to meet legal obligations. Even after an account is closed, certain information — such as financial transaction records — may be retained for a specified period due to regulatory requirements.
3C Access Control
Among k8xx's internal staff, only those who need access to your information to carry out their work will be able to view it. All staff are bound by confidentiality obligations and receive training on this matter.
4. Sharing Data with Third Parties
4A Limited Sharing Policy
k8xx never sells your personal information or shares it with third parties for commercial purposes. However, information may be shared in the following circumstances:
- Payment Processors: Information necessary to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer is shared with the relevant payment provider.
- Game Providers: Game providers such as Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming may receive limited information to manage the gaming experience.
- Legal Requirements: Information may be disclosed in the event of a court order or legal obligation.
- Fraud Prevention: Information may be shared with the appropriate authorities in connection with anti-money laundering or anti-fraud investigations.
4B Third-Party Responsibilities
All parties with whom k8xx shares information are bound by contractual obligations to protect that data. We ensure that they meet our privacy standards.
5. Cookies & Tracking Technologies
5A What Are Cookies and Why Are They Used
Cookies are small data files stored on your device. k8xx uses cookies for the following purposes:
- To keep your login session active and make it easy to browse pages without logging in again
- To remember your preferences and settings (such as language and game filters)
- To analyze platform performance and improve the user experience
- To strengthen security measures and detect suspicious activity
5B Cookie Control
You can limit cookie collection through your browser settings. Please note, however, that disabling certain cookies may cause some k8xx features to not work properly. Contact our support team for further assistance on this matter.
6. User Rights
Right to Access Information
You may request to view your personal information held by us and obtain a copy at any time. This request must be submitted in writing to the support email.
Right to Correct Information
If any of your information is incorrect or out of date, you may request a correction. We will make the correction promptly, subject to appropriate verification.
Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
Right to Restrict Processing
You may object to the use of your information for specific purposes or request that its use be restricted.
7. Protection of Minors
7 Access Prohibited for Those Under 21
k8xx is an adult platform intended only for those aged 21 and above. We do not intentionally collect any information from minors. If we receive information that a user has created an account by providing a false age, that account will be immediately closed and the associated information will be securely deleted.
If you suspect that a minor is using k8xx, please notify us immediately at [email protected].
8. Policy Changes
8A Updates & Notifications
This privacy policy may be updated from time to time due to improvements to k8xx services, changes in technology, or legal requirements. For any significant changes, we will notify you via your registered email or through a platform notification.
8B Use After Changes
Continued use of the k8xx platform after a policy update will be taken to mean that you have accepted the new policy. If you do not agree with the updated policy, please contact our support team to stop using the platform and close your account.
9. Contact Us
Privacy-Related Queries
If you have any questions or concerns about this privacy policy, or if you have any requests regarding your information, please contact our support team.
24/7 live chat and email support available
Our support team provides assistance in both Bengali and English.
See our other policies for more information: